Front of House Supervisor - $500 sign on bonus

Braman, OK
Full Time
Entry Level

Rock and Brews Casino/ Kaw Gaming Inc. 
Position Title:
Front of House Supervisor
Reports To: Front of House Manager
Compensation: Hourly – Minimum 40 hours per week required


Position Summary

The Front of House (FOH) Supervisor supports the FOH Manager in overseeing all aspects of the restaurant’s front-of-house operations. This role ensures high-quality guest service, effective staff supervision, cleanliness, and efficiency, with a strong focus on inventory, food presentation, and day-to-day operations.


Qualifications

  • High school diploma or GED required

  • Minimum 2 years of experience in a similar supervisory role

  • Excellent guest service and interpersonal communication skills

  • Strong organizational skills and attention to detail

  • Proficient in Microsoft Word and Excel

  • High standards of personal hygiene and appearance

  • Ability to stand for extended periods and perform physical tasks

  • Experience with POS systems preferred

  • Must hold valid food handler certification and alcohol license

  • Ability to work flexible hours, including nights, weekends, and holidays

  • Must pass a background check in accordance with Kaw Nation Gaming Commission requirements for a gaming license

  • Ability to frequently lift up to 50 pounds, bend, stoop, and walk

  • Self-motivated and able to work independently

  • Education and experience may be considered in combination


Essential Duties and Responsibilities

  • Assist the FOH Manager with daily operations of the restaurant

  • Supervise front-of-house team members, including scheduling, training, and performance oversight

  • Ensure all opening and closing procedures are properly executed

  • Oversee cleanliness, organization, and maintenance of the FOH area

  • Manage daily cash handling procedures and POS system accuracy

  • Maintain inventory and ensure adequate par levels for FOH supplies

  • Keep alcohol license records updated; coordinate with HR for renewals

  • Ensure all FOH staff maintain valid food and alcohol certifications

  • Monitor and enforce health, safety, and sanitation standards

  • Provide training and ongoing support for FOH staff across all shifts

  • Lead by example with a professional demeanor and appearance

  • Step in to assist with register operations during peak periods

  • Provide excellent guest service and resolve customer complaints

  • Communicate clearly and effectively with staff, guests, and management

  • Collaborate closely with the FOH Manager to ensure smooth restaurant operations

  • Maintain quality assurance for all items served

  • Forecast food and beverage needs to ensure proper stock levels

  • Demonstrate strong leadership and delegation skills

  • Maintain positive working relationships with guests, team members, and vendors

  • Ensure gaming badge is visibly worn while on duty

  • Perform additional duties as assigned by the FOH Manager
     
Benefits:

Health, Vision, Dental
PTO
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