IMMEDIATE SUPERVISOR: PHARMACY DIRECTOR/HEALTH DIRECTOR
CONTROLLING SUPERVISOR: CHAIR
QUALIFICATIONS:
Requires a High School Diploma or GED. Prior experience in a pharmacy or healthcare setting preferred. Strong verbal and communication skills. Good organizational and time-management abilities. Excellent customer service skills. Ability to work independently and part of a team. Understanding pharmacy terminology and basic medications is beneficial. Must be proficient in computer skills including Microsoft Word and Excel. Must have pharmacy software experience, ComputerRX preferred. Must have a valid driver license and be insurable.
RESPONSIBILITIES:
Assist in inventory of pharmaceutical stock.
Answer multiple phone lines and pharmacy window. Answer patient inquiries related to general pharmacy services. Direct patients to the pharmacist or pharmacy technician for medication-related questions.
Greet and assist all patients promptly and courteously, creating a welcoming environment.
Ensure confidentiality and privacy of patient information at all times. Abide by HIPAA guidelines.
Communicate effectively with pharmacy staff reporting patients’ or providers’ problems or issues within a timely manner.
Operate the pharmacy computer system to potentially include patient data input, report generation, and other reporting requirements.
Supporting pharmacists by assembling, stocking, and distributing medications.
Comply with rules, regulations, and procedures put in place by the State Board of Pharmacy.
Maintain a clean and organized pharmacy environment to include but not limited to sweeping, mopping, dusting, organizing shelves, taking out the trash, etc.