Warehouse Coordinator
Ponca CIty, OK
Full Time
Mid Level
New Emergency Resource Agency, INC
Job Profile
Job Profile
JOB TITLE: Warehouse Coordinator
REPORTS TO: NERA Director, (NERA Board Chair in absence of Director)
FLSA STATUS: Non-Exempt, 12-month position
PREPARED DATE: January 2025
SUMMARY
The Warehouse Coordinator plays a vital role in managing incoming shipments, organizing the warehouse, and ensuring the efficient distribution of goods to clients. This position requires strong leadership skills, the ability to operate a forklift, and a commitment to reducing food waste while prioritizing the needs of the community. The Warehouse Coordinator needs to be an effective communicator, capable of instructing and working alongside volunteers, donors, and clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operations:
- Process incoming shipments and donations of goods.
- Organize the warehouse, ensuring proper labeling and storage of food items.
- Reduce food waste by monitoring expiration and ensuring timely distribution to the community.
- Maintain forklift certification and operate the forklift for various warehouse tasks.
- Handle items weighing up to 50 lbs., ensuring proper lifting techniques to prevent injuries.
- Stock grocery shelves, ensuring an organized and appealing display of food items.
- Prioritize client needs by promptly assisting them when staff and volunteers are unavailable.
- Support facility cleanliness and maintenance, working collaboratively with staff to create a welcoming and orderly environment.
- Assist with recruiting, training, and leading a volunteer team to support warehouse operations.
- Make timely decisions on behalf of the organization and provide clear instructions to others regarding product handling and distribution.
- Collaborate with the team to improve warehouse processes and optimize operational efficiency.
- Communicate effectively and efficiently with volunteers, donors and clients
- Coordinate and retrieve retail recovery from local businesses.
- Communicates effectively with businesses who partner with NERA as donors of client supplies
QUALIFICATIONS
Experience in warehouse management or a related field is preferred. Position requires forklift certification/proficiency in operation. Training will be provided as needed. Strong organizational skills, time management and computer skills with the ability to maintain an orderly warehouse are required. Excellent interpersonal and communication skills are necessary to interact effectively with clients, staff and external partners. Empathy, patience, and a non-judgmental approach when working with individuals from diverse backgrounds is needed to be successful in this position. Experience in leading and instructing volunteer teams is desirable.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver’s license required. Forklift truck training provided.
PHYSICAL DEMANDS
Physical demands include only those reasonable in a normal retail store, office and warehouse environment with the ability to lift up to 50 lbs.
PERSONAL CHARACTERISTICS AND PROFESSIONAL REQUIREMENTS
Integrity, enthusiasm, perspective, flexibility, and a strong work ethic.
Self-confident, outgoing and comfortable public speaking.
Fluency in Spanish is not required, but considered a valuable asset.
Maintain a positive and self-confident attitude, contributing to a harmonious work environment.
Ability to maintain confidentiality.
An ability to articulate and demonstrate a passion for the mission of NERA.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The New Emergency Resource Agency, Inc (NERA) does not discriminate on the basis of race, political orientation, religion, gender, sexual orientation, age, national origin, ethnicity, ancestry, marital status, veteran status, or mental or physical disability or any other status prohibited by applicable law in the United States.
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